.chat-widget{position:fixed;bottom:24px;right:24px;width:370px;max-width:95vw;background:#fff;border-radius:18px;box-shadow:0 8px 32px rgba(80,40,160,.18);display:flex;flex-direction:column;z-index:1000}.chat-widget.hidden{display:none}.chat-header{justify-content:space-between;padding:16px 20px 10px 16px;border-bottom:1px solid #f1f1f1;background:#faf8ff;border-radius:18px 18px 0 0}.chat-header,.chatbot-icon{display:flex;align-items:center}.chatbot-icon{margin-right:10px}.chatbot-title{font-weight:600;font-size:1.1rem;color:#3b2562}.chatbot-status{font-size:.85rem;color:#7c3aed}.chat-header-btn{background:none;border:none;margin-left:6px;color:#7c3aed;cursor:pointer;padding:4px;border-radius:6px;transition:background .15s}.chat-header-btn:hover{background:#ede9fe}.chat-body{flex:1;overflow-y:auto;padding:18px 16px 10px;background:#f8f7fc;min-height:180px;max-height:340px}.chat-date{text-align:center;color:#b5a7d6;font-size:.95rem;margin-bottom:10px}.chat-message{display:flex;margin-bottom:8px}.chat-message.user{justify-content:flex-end}.chat-message.bot{justify-content:flex-start}.chat-bubble{padding:10px 16px;border-radius:16px;font-size:1rem;background:#ede9fe;color:#3b2562;box-shadow:0 2px 8px rgba(124,58,237,.06);max-width:80%;word-break:break-word}.chat-message.user .chat-bubble{background:#7c3aed;color:#fff;box-shadow:0 2px 8px rgba(124,58,237,.13)}.chat-footer{display:flex;align-items:center;padding:12px 16px;border-top:1px solid #f1f1f1;background:#faf8ff;border-radius:0 0 18px 18px}.chat-footer-btn{background:none;border:none;color:#a78bfa;margin-right:6px;font-size:1.2rem;cursor:pointer;padding:4px;border-radius:6px;transition:background .15s}.chat-footer-btn:hover{background:#ede9fe}.chat-footer-btn.send{background:#7c3aed;color:#fff;margin-left:6px;padding:6px 14px;border-radius:16px;font-weight:600;font-size:1rem;transition:background .18s}.chat-footer-btn.send:hover{background:#5b21b6}.chat-input{flex:1;border:none;outline:none;background:#f3f0fa;border-radius:16px;padding:8px 14px;font-size:1rem;margin:0 6px;color:#3b2562}.quick-replies,.suggested-replies{display:flex;gap:8px;padding:8px 16px 0;flex-wrap:wrap}.quick-reply-btn,.suggested-reply-btn{background:#fff;border:1.5px solid #a78bfa;color:#7c3aed;border-radius:16px;padding:6px 16px;font-size:.98rem;cursor:pointer;transition:background .15s,color .15s}.quick-reply-btn:hover,.suggested-reply-btn:hover{background:#ede9fe;color:#5b21b6}